Ericka | Executive Assistant
Ericka Briones – The Multitasking Powerhouse Behind the Scenes
In a fast-moving company like Intelligent Foods, some people don’t fit into just one box — they operate in many, often all at once. Ericka Briones is one of those rare individuals. As the Personal Assistant to the CEO, a customer service lead, and an all-around operations multitasker, Ericka wears many hats — and wears them effortlessly.
She’s the quiet engine behind critical tasks, the calm voice on the phone, and the organized mind ensuring that nothing slips through the cracks.
The Right Hand of the CEO
From coordinating schedules and preparing executive documents to managing high-level communications, Ericka supports the CEO with precision, professionalism, and confidentiality. She ensures that every meeting is aligned, every document is ready, and every day starts with clarity — allowing leadership to focus on growth while she handles the moving pieces.
But she’s not just taking notes — she’s anticipating needs, thinking ahead, and ensuring decisions are supported with the right data and documentation.
Customer Service with a Personal Touch
Ericka also leads a major part of our customer service function. Whether it’s responding to inquiries, solving concerns, or confirming orders, she brings a warmth and attentiveness that clients immediately trust. She listens, responds quickly, and follows through — ensuring that customers not only get answers but feel valued.
It’s this human-centered approach that helps Intelligent Foods build long-term relationships, not just one-time sales.
Creating Clarity Through Presentations & Documentation
From internal reports to client-facing presentations, Ericka ensures everything looks professional, reads clearly, and hits the right message. She works closely with sales and executive teams to design documents that reflect the brand’s quality and credibility.
She brings a rare combination of design sense, business understanding, and communication clarity — making complex information simple, and simple information powerful.
Ready for Anything
Some days, Ericka is managing the CEO’s calendar. Other days, she’s answering customer calls, preparing a company-wide presentation, or even handling urgent order coordination. She adapts quickly, thinks on her feet, and always brings a solution-oriented mindset.
Ericka isn’t just part of the support team — she’s part of the success team.
Her ability to juggle responsibilities, stay organized under pressure, and communicate with empathy makes her one of the most versatile and valuable team members at Intelligent Foods.
She’s not just supporting the business — she’s shaping how it runs, looks, and feels every single day.